Not resolved

I've had my Blendtech for several years and have gotten increasingly frustrated trying to make smoothies and having to stop and tamp it down all the time. They now make a twister blender jar, having figured out for themselves that they need one, but when I called to see if I could swap my jar for it they offered me $10 off a $129 twister jar.

I'd rather save up my $ and get a Vitamix instead when I finally give up.

I have broken off many spatulas in my Blendtech. Doesn't seem right that they've realized they have a problem, solved it, but aren't offering the solution to their existing customers.

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Blendtec. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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